Technical Service Representative - Food & Packaging
VISCOFAN - World Leader in Casings for the Meat Industry
Type: Full Time
Industry - Customer Service and Support
Industry - Quality Assurance, Food Safety & HACCP
Industry - Research & Development
2 openings available.
Viscofan is the world leader in casings production and distribution representing a unique proposal for the meat industry. With presence in more than 110 countries worldwide, in more than 1,700 customers, more than 1,200 M€ revenues and more than 5,000 employees distributed in 18 countries, Viscofan Group leads not only casing market, but also biotechnology innovations delivering significant medical advances.
We are searching a Technical Services Representative to join our Commercial Team, willing to develop their professional career in an international and innovative environment integrated in a multidisciplinary, competitive and highly qualified team.
As a Viscofan Technical Service Representative, you will offer technical support to our customers, working closely with the Regional and Territory Sales Managers, to expand existing business, develop new projects and assist on product application,training and troubleshooting. Strong technical sales and people skills are a must with the ability to interact and communicate in a timely and efficient basis with all levels of customer operations, R&D, marketing, and procurement personnel in addition to internal company structure.
Assist customers with applications in the meat/cheese/fish industry.
Innovate for the food processing industry with new ideas and products analysis of customer needs.
Troubleshoot at customer level to find solutions.
Perform tests and trials with customers, on-site.
Provide regular written follow-up documentation and updates on projects and visits.
Joining a consolidated international company in constant growth and believes that the value of the people who are part of your team is what makes the difference.
Viscofan USA, Inc. has a comprehensive benefit package for which you will be eligible to participate on your first day of employment. These benefits include paid holidays, two weeks of vacation each year, health and dental insurance, 401K with up to 4% matching, annual performance review for potential increase in salary and performance bonus.
These are the requirements:
BS or equivalent experience in meat/food science or related field in meat/food processing industries.
Efficient in Microsoft Office
English. Spanish is a plus
Travel within a multi-state region 75% of the time travelling and being with customers.