Kemin Food Technologies is hiring a Technical Services Associate! This person will be responsible and accountable for providing research, technical support, and sales assistance, to current and potential customers within the Kemin Food Technologies protein business. In this role, this person must represent Kemin in a professional and knowledgeable manner that provides assurance to our customers of our capabilities.
This position is based in Des Moines, Iowa. Interested candidates must be willing to relocate.
Travel requirements may vary throughout the year, primarily domestic up to 30%.
We Are Kemin?
We are visionaries who see things differently and are inspired by the world around us.??
We have been dedicated to using applied science to improve the quality of life for over half a century.??
We?are a?global ingredient manufacturer that strives to sustainably transform the quality of life every day for 80 percent of the world with its products and services.??
For over half a century, Kemin has been dedicated to using applied science to address industry challenges and offer product solutions to customers in more than 120 countries. Kemin provides ingredients to feed a growing population with its commitment to the quality, safety and efficacy of food, feed and health-related products to customers around the world.???
Established in 1961, Kemin is a privately held, family-owned-and-operated company with more than 2,800 global employees and operations in 90 countries, including manufacturing facilities in Belgium, Brazil, China, India, Italy, Russia, San Marino, Singapore, South Africa and the United States.
As a Kemin team member, you’ll receive…
A competitive financial package- in addition to your salary, we offer an uncapped bonus opportunity, 401k match program, and paid vacation and holidays.
Robust health and wellness support- we are proud to offer a fitness reimbursement (for your whole family!), an on-site fitness center, restaurant with seasonal fresh food options (and the ability to order food to bring home), and free fresh fruit in break areas- to name a few.
Continued learning opportunities- Kemin offers tuition reimbursement and recently launched a new corporate university with online and in-person training opportunities for growth and development throughout your entire career.
The chance to give back to our world- Through our foundation of servant leadership, we are proud to offer ample service opportunities, including paid time off to do so. Kemin has a valued corporate partnership with both The World Food Programme and Habitat for Humanity, in addition to many local initiatives.
Opportunities to support our valued educators- Kemin is a proud sponsor of the Iowa Governor's Stem Advisory Council where we fund annual teacher's awards. In addition, we have a robust internship and externship program, and frequently host student tours.
Responsible for working with the Technical Service Managers (TSM) and Proteins Applications Manager to design protocols, initiate and facilitate testing with customers, and coordinate testing parameters with Research and Development (R&D) and with Customer Laboratory Services (CLS) and report findings to customers in a confidential, standard format.
Perform project-specific tasks, which may include laboratory and bench testing analyses, development of written application trial protocols and final reports, customer trial support, data management, and presentation within the industry
Responsible for identifying customer opportunities and resolving customer/product technical problems, in conjunction with Technical Services Manager.
Liaison between Sales, Technical Services, and CLS to leverage the data generated to support sales of relevant products.
Responsible for working with the assigned sales team to conduct technical sales presentations.
Assist in customer business development, new product evaluation and testing, and current product line extension development (Product Innovation Process).
Assist in providing technical training to the sales team.
Responsible for generating and assisting in presenting new ideas to the business.
Participate in the Technical Service Team interface with Research and Development to identify and develop those products that best-fit customer needs and Kemin’s goals.
Must maintain industry knowledge by attending tradeshows, conferences, etc.
Responsible for presenting industry information to external groups and any relevant research findings regarding Kemin’s product(s)
Bachelor of Science degree with 0-3 years of relevant experience is required.
A Master of Science Degree in either Meat or Food Science is preferred.
Experience with Antioxidants and Antimicrobials is a plus.
Fluent in English, multilingual is a plus.
Ability to maintain complete confidentiality.
Strong written and oral communication skills; proficiency in Word, PowerPoint, and Excel applications is required.
Ability to work in cross-functional teams to achieve customer and project objectives, including R&D, CLS, Regulatory Affairs, Customer Service, Product Managers, and Sales.
Strong organizational and time management skills while demonstrating flexibility and responsiveness as customer needs dictate.
Ability to handle multiple priorities in a high-energy atmosphere with a strong resilience to adversity.
Demonstrated drive to learn more about the Kemin Food Technologies protein business.
Kemin is an equal opportunity employer, and all reasonable accommodation will be considered.
A post-offer background check and drug screen is required. Additional pre-employment requirements may be necessary based on position.
Kemin is more than an ingredient supplier; we are a global company transforming the quality of life.
Kemin is the science inside countless products you interact with every day. We create solutions that help strengthen your health and wellbeing. We provide nutrition and immune support for your pets and production animals. We safeguard the planet’s natural resources and are dedicated to reducing our environmental impact—and we believe in protecting the global food supply chain for generations to come.
At Kemin, we are always looking toward tomorrow. Human imagination, scientific innovation and a constant curiosity help shape our company and how we serve our customers now and in the future.
We look beyond what is to see what could be.
The world has transformed since R.W. and Mary Nelson founded Kemin in 1961, but our dedication and discipline in scientific research remain constant, as does our energy and enthusiasm for discovering new ways to make life better. Every day, we question how we can channel our expertise and experience into new opportunities to improve the quality of life around the world.